🚚 Nationwide Delivery (Pakistan)
✔ Flat shipping fee: Rs. 100/- on all orders.
✔ Orders delivered within 3-5 business days.
✔ We ship via Postex, Trax, and Leopard Courier.

🌍 International Shipping
✔ Available through our E-Commerce distributors.
✔ Shipping charges apply based on location.

For any queries, contact us on WhatsApp: 0320-1599808. 🚀

📦Track Your Order– After placing your order, send yourorder number and nameonWhatsApp: 0320-1599808 to get real-time parcel tracking updates! 🚀

🔹 Cancel within24 hoursbefore dispatch by contacting us on:📱WhatsApp: 0320-1599808

Return, Refund & Exchange Policy – Aura Trandz

We prioritize customer satisfaction! If you're not fully happy with your order, let us know. We offer a 15-day return & refund policy, but used/opened products are non-refundable & non-returnable.

Return & Refund Policy:

✅ Product must be unused, unopened, and in original condition.

✅ Return request must be made within 15 days of receiving the order.

✅ Proof of purchase (receipt) is required.

How to Return & Get a Refund?

1️⃣ Take clear images of the damaged product.

2️⃣ Contact us on WhatsApp: 0320-1599808 with order details.

3️⃣ Send the product back in its sealed packaging.

4️⃣ Once received & inspected, we’ll process the refund.

Exchange Policy:

✔ If you receive the wrong product, you can request an exchange within 15 days.

✔ Product must be unused and in original condition.

✔ Send it back, and once accepted, place a new order for the correct item.

Non-Returnable Products:

❌ Opened, used, or damaged products by the customer.

❌ Sale items or gift cards.

Order Cancellation:

🔹 Cancel within 24 hours before dispatch by contacting us at:

📱 WhatsApp: 0320-1599808

For any queries, feel free to reach out! 🚀